Shipping & Delivery

Warehouse location: Slovenia (EU)
Processing time: 1–2 business days (Monday–Friday, excluding Slovenian public holidays).
A tracking link is sent automatically once your order is dispatched.

Shipping Zones & Rates

We ship to the regions listed below. Delivery times are approximate and may vary due to customs procedures or seasonal load.

1) Slovenia

Shipping fee: €3.90
Free shipping from: €35
Estimated delivery: 1–3 business days

2) Extended Europe (EU, Norway, Switzerland, Serbia, Montenegro)

Shipping fee: €7.90
Free shipping from: €69
Estimated delivery: 3–8 business days
Notes: Deliveries to Switzerland, Norway, Serbia and Montenegro may require customs clearance, which may extend delivery time.

3) United Kingdom

Shipping fee: £8.90 (converted automatically during checkout)
Free shipping from: £79
Estimated delivery: 4–9 business days
Notes: UK orders may be subject to local import VAT.

4) United States, Canada & Israel

Shipping fee: €14.90
Free shipping from: €99
Estimated delivery:
USA: 7–14 business days
Canada: 7–15 business days
Israel: 6–12 business days

Order Processing & Packaging

Orders placed before 12:00 CET are usually shipped the same or next business day. We use protective packaging suitable for food supplements and herbal products. Large orders may be delivered in multiple parcels at no extra cost.

Delivery Issues

If a parcel is delayed, lost or damaged, please contact us within 7 days with your order number and photos (if applicable): artwoodbyserge@gmail.com